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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cecile Crager

Cecile Crager

August 3, 2024

5  out of  5
rating by Cecile Crager
"Long time customer of Dan Walker at State Farm. Filed a claim and had State Farm repair my car. It was excellent went to Covert body and car came back to me literally like new. Then had another accident and had to use Progressive repair. That repair used cheap window tint that bubbled and now trying to go back and get it finished. So State Farm repair truck was like new and Progressive repair ruined one of the truck windows. State Farm is worth the price due to the excellence of company."
We responded:
"Thank you for the 5 star review Cecile! Nice to have that feedback and appreciate the detail of your experience. "
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Tom Pelham

July 26, 2024

5  out of  5
rating by Tom Pelham
"We are an Agency in Michigan and spoke with Nathan from Dan's office. He was very nice and was looking out for the customer to make sure transfer was processed correctly. Well done Nathan!"
We responded:
"Thank you Tom for your kind words towards Nathan and 5 star review. We are extremely lucky to have him. "
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Debra Bullard

June 14, 2024

5  out of  5
rating by Debra Bullard
"I've been with Dan Walker State farm insurance for a while now, and they've always been professional, extremely knowledgeable, and incredibly friendly. I feel as if I know Colleen, Nathan and Dan personally. Despite being a busy office they always make time to talk to me beyond business. Sometimes about traveling or about their dogs, whatever it maybe, I always feel good when talking with them. I highly recommend them if you need insurance. They really go above and beyond when helping you with the best insurance for your needs."
We responded:
"Thank you for the kind words regarding our team Debra. We appreciate you and the great review you left us! - Dan"
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Meghan Hughes

May 24, 2024

5  out of  5
rating by Meghan Hughes
"Dan Walker has helped so many of my clients (I work in Real Estate) with insurance coverage. Dan has gone above and beyond for my clients, running flood reports and making sure the property is a sound candidate for really good coverage. It is getting increasingly harder to find good coverage in Texas, but Dan works hard and is really savvy in matching clients with a solid policy. His customer service stands out in a sea of terrible insurance agents. He is fast, responsive and so much fun to talk to! Thanks for all of your wonderful support, Dan + Colleen."
We responded:
"Thank you so much for your kind and generous review, Meghan. I am glad to hear you speak so kindly about our office. We look forward to continuing to provide you with excellence service. - Dan"
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Mason Gossett

November 15, 2023

5  out of  5
rating by Mason Gossett
"Worked with Nathan today and he was extremely helpful and responsive. Was a pleasure working with him! Will definitely be doing my business here in the future"
We responded:
"Thank you for the kind words regarding Nathan. Appreciate you and the great review you left us! "
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Jason King

March 7, 2023

5  out of  5
rating by Jason King
"They have been very helpful, responsive, and easy to work with over the years."
We responded:
"Thanks Jason! Glad we were able to take care of y’all. Appreciate you being such a great customer."
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Cecilia Castelo

February 24, 2023

1  out of  5
rating by Cecilia Castelo
"I called Dan to inquire about possibly changing agents. Dan without hesitation explained the process without asking the reasons. He didn’t attempt to retain my business with him as my agent. He instead let me know it was a very simple process that he could quickly do right then and there it he could walk me through. We currently have our home, autos, and commercial policy with his agency. Although Dan was cordial, as a business owner, you should attempt to resolve an issue with a loyal customer."
We responded:
"Dear Cecilia, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and how to help resolve it in the future. "
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Muhammad KHAN

February 22, 2023

5  out of  5
rating by Muhammad KHAN
"Great people to work with, good rates, friendly service."
We responded:
"Thanks for the review! Glad Colleen was able to help!"
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Dylan Zaner

January 30, 2023

5  out of  5
rating by Dylan Zaner
"Ana was super lovely to talk to and incredibly helpful. Had some issues transferring my insurance from Missouri over to Texas and she made the process streamlined and easy."
We responded:
"Thanks Dylan for your feedback. Glad Ana made it easy to transition to Texas."
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Nicolette Conway

December 15, 2022

5  out of  5
rating by Nicolette Conway
"Karim took my call, got me situated, and I am now saving a significant amount per month on my auto and home insurance (and have already cancelled my previous policy) in less than 1.5 hours. Thank you, Karim. Your kindness, understanding, and patience did not go unnoticed and I wish you all the best in your career."
We responded:
"Thank you for the kind words regarding Karim! Glad he could help you save significant money and we look forward to taking care of you moving forward!"
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Jordan Baker

October 20, 2022

5  out of  5
rating by Jordan Baker
"Ana was amazing! She was so patient with me and happy to explain things when I didn't understand. She offered me options without pressuring me to buy coverage that I didn't need. Would 100% recommend her to anybody looking to purchase insurance in the Austin area. 10/10!!"
We responded:
"Thank you for the kind thoughts. We are lucky to have Ana in our office."
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Brittany Cowing

September 28, 2022

5  out of  5
rating by Brittany Cowing
"Great service! Setting up a new policy was super fast and easy."
We responded:
"Brittany, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! - Dan"
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Tim Schaible

August 24, 2022

5  out of  5
rating by Tim Schaible
"Needed a new quote after purchasing a new vehicle. Ana was very knowledgeable and helpful in reviewing all my options. She made it very clear and understandable. Great service, received my new quotation in less than a day, outstanding!!!"
We responded:
"Tim, we will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Dan"
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Cole Hoffman

April 13, 2022

5  out of  5
rating by Cole Hoffman
"So I decided to insure my camera equipment since its pretty expensive. Began to talk to Hánnah about it all, who was super understanding. She relayed it all to her sales partner Austin. That dude knew exactly what I needed. Didn't even take that long to set it all up. Really smart dude. Definitely knows his stuff. Just want to say thanks to them both for helping a gent out. And also it was pretty dang affordable compared to other places that I've looked into."
We responded:
"Glad we could get you taken care of. Appreciate the kind words regarding our team!"
Profile photo of Christine Elizabeth Ridsdale

Christine Elizabeth Ridsdale

October 5, 2021

5  out of  5
rating by Christine Elizabeth Ridsdale
"Dan and Colleen do an amazing job! They are always quick to respond and very knowledgeable! I have been a happy customer for over two years now."
We responded:
"Hey Christine! Thanks for the 5 star review. We greatly appreciate it - Dan"
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Melanie Rodriguez

April 28, 2020

5  out of  5
rating by Melanie Rodriguez
"Dan provided notary services at his location. He was prompt and worked with my schedule to ensure it was done. Great notary in the Highland and Northcross neighborhood!"
We responded:
"Melanie, I appreciate you taking a moment to provide us with great feedback. We take pride in offering an efficient experience in all of our services and are pleased to see we have met that standard for you! - Dan"
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Krim Bai

December 2, 2019

5  out of  5
rating by Krim Bai
"Excellent team. Number 1. ⭐⭐⭐⭐⭐"
We responded:
"Karmin, We love this feedback! Thank you! - Dan"
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Ethan Ho

October 9, 2019

5  out of  5
rating by Ethan Ho
"Colleen is super friendly and helpful. Highly recommend"
We responded:
"Ethan, thank you for sharing this about Colleen! - Dan"
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Elizabeth Murillo

March 6, 2019

5  out of  5
rating by Elizabeth Murillo
"Awesome customer service! Always very helpful and knowledgeable about the products and services they provide!"
We responded:
"Elizabeth, thanks for the nice review! I am happy to have you with my agency. - Dan"
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Tj Brogan

March 4, 2019

5  out of  5
rating by Tj Brogan
"Dan and his team have been awesome. I’ve called them on multiple occasions for small issues and questions and they get it solved quickly. Much appreciated."
We responded:
"Tj, we are always here to help with even the smallest thing! Don't hesitate to reach out if ever you need us! - Dan"
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Andy Miller

January 20, 2019

5  out of  5
rating by Andy Miller
"I recently moved here and switched to my insurance policies and retirement funds to Dan’s agency. Dan and his team are very attentive and personable. I couldn’t be happier with their service!"
We responded:
"Andy, thanks for the great review. It is a pleasure working with you and thank you for your support! - Dan"
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J Kowboy

July 26, 2018

5  out of  5
rating by J Kowboy
"Great insurance agent and company. Found out about it through Shea Dow who transferred in and started working there recently. I highly recommend them."
Profile photo of Colton Carlisle

Colton Carlisle

July 25, 2018

5  out of  5
rating by Colton Carlisle
"Shea Dow was more than helpful when I was shopping to insure my family. Extremely knowledgable about the product, and on top of that, was just very eager to help out and enthusiastic about representing State Farm. Great Company, great office, and great employee in Shea. Highly recommend."
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Stella

July 20, 2018

5  out of  5
rating by Stella
"WOW! I have always been with State Farm because it's simply the best, but Dan and his team take it to another level. They helped me insure not only my car but also my pricey camera (who knew you could do that?!), everyone is very welcoming and personable! Bonus is that sometimes when I come in the office there is this small adorable dog running around! So cute!"
Profile photo of Jackson Hiduke

Jackson Hiduke

July 19, 2018

1  out of  5
rating by Jackson Hiduke
"Wouldn't let me in while in traffic, totally cut me off, rude."